Information We Collect

Personal Information (Optional):

  • Username: Used for account identification and personalization
  • Password: Securely encrypted for account access
  • First Name & Last Name: Used for personalization and communication
  • Profile Picture: Optional image for profile customization

Important: All personal information is completely optional. You can use our app as a guest without creating an account or providing any personal information.

How We Use Your Information

When you choose to provide information, we use it to:

  • Create and manage your user account
  • Personalize your app experience
  • Track your environmental contributions and progress
  • Provide customer support when needed
  • Improve our app functionality and user experience

We do not: Sell, rent, or share your personal information with third parties for marketing purposes.

Data Security & Storage

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Security Measures:

  • Encryption: All passwords are securely encrypted
  • Secure Servers: Data is stored on secure, protected servers
  • Access Control: Limited access to personal information
  • Regular Updates: Security protocols are regularly reviewed and updated

Data Retention:

We retain your information only as long as necessary to provide our services or as required by law. You can request deletion of your account and associated data at any time.

Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correct: Update or correct your information
  • Delete: Request deletion of your account and data
  • Opt-out: Use the app without providing personal information
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at: ambrin@synergygreening.com

Third-Party Services

Our app may integrate with third-party services for enhanced functionality:

  • Analytics: To understand app usage and improve performance
  • Cloud Storage: For secure data backup and synchronization
  • Authentication: For secure login processes

These services have their own privacy policies. We encourage you to review them when using our app.

Children's Privacy

Our app is designed for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent.

If you are a parent or guardian:

If you believe your child has provided personal information to us, please contact us immediately. We will take steps to remove such information and terminate the child's account if necessary.

COPPA Compliance:

We comply with the Children's Online Privacy Protection Act (COPPA) and similar international regulations regarding children's privacy.

Contact Information

  • Email

    ambrin@synergygreening.com

  • Phone

    +92-322-5916463

  • Address

    D-23 Second floor Phase 6 DHA Lahore

Policy Updates & Contact

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: January 2024

Contact Us: If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: ambrin@synergygreening.com
  • Phone: +92-322-5916463
  • Address: D-23 Second floor Phase 6 DHA Lahore, Pakistan

Response Time: We will respond to your privacy-related inquiries within 30 days.